Sales & Business Development
Practise professional customer conversations without spamming anyone or sending unsolicited messages.
Independent practice only, not a certified program, teacher assessment, scholarship award or job promise. Keep your work privately.
Day 1 of 7
Choose a customer
What to practise
Describe who could benefit from an imaginary product and what problem it solves.
Keep as your own work evidence
A short customer profile.
Day 2 of 7
Research needs
What to practise
Write three customer problems and three respectful questions for understanding them.
Keep as your own work evidence
A discovery question list.
Day 3 of 7
Explain the value
What to practise
Practise explaining how a service might help without promising results you cannot prove.
Keep as your own work evidence
A truthful value statement.
Day 4 of 7
Write a responsible message
What to practise
Draft one polite outreach message for a hypothetical opted-in customer. Do not send it.
Keep as your own work evidence
One practice outreach template.
Day 5 of 7
Plan a follow-up
What to practise
Create a two-step follow-up plan that respects opt-outs and never pressures people.
Keep as your own work evidence
Two-step follow-up outline.
Day 6 of 7
Handle a concern
What to practise
Practise responding when a customer says the price is high, without inventing a discount.
Keep as your own work evidence
A thoughtful practice response.
Day 7 of 7
Build a sales work sample
What to practise
Combine your profile, questions, message and follow-up in a one-page sample sales plan.
Keep as your own work evidence
An honest sample sales playbook.
What comes next
Keep your work sample, explore actual Academy courses and career guidance, and verify any employer opportunity before applying. Learning activities do not guarantee a job.